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Frequently Asked Questions

Please read our FAQ before sending us a message.

We partner with top-tier LTL freight carriers to ensure prompt and damage-free delivery of your order. Setting us apart from other dealerships, we include liftgate service, relieving you of any heavy lifting as the shipping company handles the entirety of the process. Additionally, the shipping company will coordinate a delivery appointment tailored to your schedule, ensuring convenience every step of the way.

Opting for the semi-assembled option ensures your order is safeguarded within robust crates, guaranteeing the safety of your vehicle during transit. Alternatively, selecting the fully assembled ready-to-ride option (our recommended choice) entails our skilled and seasoned technicians conducting a thorough 30-point inspection and test on each vehicle. Subsequently, the vehicle is securely strapped to a heavy-duty pallet, emphasizing our meticulous attention to detail and commitment to ensuring the safe delivery of your order.

Standard shipping typically takes 9-11 business days, while express shipping shortens the timeframe to 3-5 business days. Please allow an additional 1-3 business days for order processing. For fully assembled orders, kindly anticipate up to a week for processing.

Tracking numbers may take 2-3 business days to become active or start updating as our warehouse facilities coordinate shipping or the shipping company updates their system. For customers who have selected the ‘Fully Assembled Ready-to-Ride’ package, tracking numbers may take up to a week to become operational. Should you have any questions or concerns regarding tracking, please do not hesitate to reach out to us.

After placing an order, please allow a few days for order processing and the provision of tracking information. If you have not received a tracking number within this timeframe, please do not hesitate to contact us. Your satisfaction is our priority, and we are here to assist you with any inquiries or concerns you may have regarding your order.

  • In the unfortunate event of theft, a title acts as crucial evidence of ownership, aiding law enforcement in the recovery process.
  • When registering your product at the DMV, a title is often required to legalize its use in your area, ensuring compliance with local regulations.
  • Should you wish to transfer ownership or registration to another individual, a title is necessary to facilitate the official change.
  • For personal records and documentation, having a title provides a formal record of ownership, enhancing accountability and organization.

Titles may take anywhere from 2 weeks to approximately 4 weeks from the initial order date for you to receive them. To initiate the process, you must complete our title request form after placing your order. Upon submission, we will proceed to request a title to be printed with the manufacturer if we don’t already have it at our main office. Please allow for the specified timeframe for the completion of this process.

The standard manufacturer warranty included with your purchase extends for 90 days from the day you receive your product. If you opted for an extended warranty, you simply add the length of time you extended your warranty for to the standard 90-day period.

Our warranty covers NON-WEARABLE PARTS and manufacturer defects. In the event of a defect, proof may be required from the manufacturer, along with the VIN number of the product you purchased, for us to file a claim. We are committed to advocating for our customers and take pride in negotiating to secure parts coverage at no cost, including free shipping.

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